Warranty and Returns.

Broken or non-functional 黄瓜视频在线观看网址?

To begin a warranty replacement or return, or for any other technical or customer support-related questions, please email us at support@mod黄瓜视频在线观看网址.com.

One Year Warranty on 黄瓜+香蕉Products.

黄瓜+香蕉robots (黄瓜视频在线观看网址, GoPiGo, BrickPi, GiggleBot, GrovePi, PivotPi) purchased directly or through one of our resellers like Amazon or RobotLab are covered under warranty for one year from the purchase date.

With proof of purchase, we’ll repair or replace your robots within one year even if you dropped a Cubelet in the pool, the dog buried your MOSS Motor in the yard for a fortnight, or your robot blocks simply aren’t working the way they should. 黄瓜+香蕉reserves the right to reject warranty items that have been intentionally abused.

If your robots are defective or misbehaving in some way, please email us at support@mod黄瓜视频在线观看网址.com with your proof of purchase, explaining as best you can the issue you are observing. We may be able to help you fix the problem yourself, but if not, we’ll be happy to repair or replace your robots!

After you’ve contacted our Customer Support team, you will be asked to 黄瓜+香蕉 items for repair or replacement to our factory at the address below:

黄瓜视频污
Attn: Warranty
2981 Sterling Court
Boulder, CO 80301

Please note that our One Year Warranty does not cover 黄瓜+香蕉products purchased secondhand or from unauthorized resellers of our products. This includes 3rd Party Amazon Sellers unaffiliated with a supported vendor as well as eBay sales. Warranty Requests may be denied if you are not able to provide valid Proof of Purchase.

Returns and Exchanges.

All returns and exchanges must be authorized. Please 黄瓜+香蕉 us an email at support@mod黄瓜视频在线观看网址.com for further instructions.

All returns for refund or credit must be completed within 30 days from the date of purchase. All returned merchandise must be in its original mint and resalable condition.

Please include a printed copy of your purchase receipt or confirmation email for the order. Returns must also include all the factory 黄瓜视频下载 which come with the the purchase. This includes any chargers, batteries, instructions, etc.

Returns on damaged, scratched, burnt, or otherwise ‘played with’ merchandise will not be accepted

黄瓜视频在线观看网址 Issues.

If any item arrives damaged due to 黄瓜视频在线观看网址, immediately snap some photos of the damage to the box and contents and contact the carrier. Keep all 黄瓜视频在线观看网址 cartons and email 黄瓜+香蕉as soon as possible at support@mod黄瓜视频在线观看网址.com.

黄瓜视频在线观看网址 and Handling Charges.

黄瓜视频在线观看网址 and handling charges are non-refundable. We are not responsible for 黄瓜视频在线观看网址 charges on merchandise being returned to us for warranty replacement or refund.

Failure to Pay International Duties and Taxes.

All duties and fees incurred after your shipment leaves our factory are the responsibility of the recipient. If your package is returned to 黄瓜+香蕉due to failure to pay customs duties or VAT fees, you will be refunded the total remaining after deducting original 黄瓜视频在线观看网址 cost, any custom fees paid to release the package, and return 黄瓜视频在线观看网址 costs. For any questions pertaining to Duties and Taxes, please contact us at support@mod黄瓜视频在线观看网址.com.